Privacy Policy
At SCALIENTE LLC, we take the protection of your data very seriously. This Privacy Policy details how we collect, use, and protect your personal information when you use our Scaliente application.
Last Updated: February 1, 2026
1. Information Collection
We collect the following types of information to provide our service:
a) Account Information: When you create an account, we collect your name, email address, and encrypted password.
b) Connected Platform Data: With your explicit authorization (via OAuth), we access data from your Shopify stores (orders, products) and your advertising accounts (Meta Ads, Google Ads, TikTok Ads, Snapchat Ads, Pinterest Ads) to calculate your profitability metrics. We only collect the data strictly necessary (ad spend, revenue, costs).
a) Account Information: When you create an account, we collect your name, email address, and encrypted password.
b) Connected Platform Data: With your explicit authorization (via OAuth), we access data from your Shopify stores (orders, products) and your advertising accounts (Meta Ads, Google Ads, TikTok Ads, Snapchat Ads, Pinterest Ads) to calculate your profitability metrics. We only collect the data strictly necessary (ad spend, revenue, costs).
2. Data Usage
Your data is used exclusively to:
- Provide you with real-time profitability dashboards and analytics.
- Improve our services and develop new features.
- Ensure the security of your account and prevent fraud.
- Communicate with you regarding your subscription or important updates.
- Provide you with real-time profitability dashboards and analytics.
- Improve our services and develop new features.
- Ensure the security of your account and prevent fraud.
- Communicate with you regarding your subscription or important updates.
3. Data Sharing
We never sell your personal data. We only share your information with the following third parties, necessary for the operation of the service:
- Vercel & Supabase: For hosting and database (secure and GDPR/CCPA compliant).
- Stripe: For secure payment processing.
- Crisp: For customer support (chat).
We require all our processors to comply with strict security and confidentiality standards.
- Vercel & Supabase: For hosting and database (secure and GDPR/CCPA compliant).
- Stripe: For secure payment processing.
- Crisp: For customer support (chat).
We require all our processors to comply with strict security and confidentiality standards.
4. Google Limited Use Disclosure
Scaliente's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
5. Meta Platform Terms Compliance
In accordance with Meta Platform Terms:
- We only use Meta Ads data to provide aggregated analytics to the user.
- We do not transfer, sell, or use this data for surveillance or profiling outside of the Scaliente service.
- You can revoke Scaliente's access to your Meta data at any time via your Facebook account settings.
- We only use Meta Ads data to provide aggregated analytics to the user.
- We do not transfer, sell, or use this data for surveillance or profiling outside of the Scaliente service.
- You can revoke Scaliente's access to your Meta data at any time via your Facebook account settings.
6. Data Security
We implement robust technical and organizational security measures to protect your data: encryption in transit (TLS/SSL) and at rest (AES-256), strict access controls, and regular security audits.
7. Your Rights
In accordance with GDPR and CCPA, you have the right to access, rectify, delete, and port your data. To exercise these rights, contact us at scalientesolutions@gmail.com.
8. Data Retention
We retain your data as long as your account is active. If you delete your account, your data is deleted from our active servers immediately and from our backups within 30 days, unless otherwise required by law.